Never miss another patient call.
A Voctis voice agent answers every call, text and web enquiry for your practice — qualifies the patient, books the appointment, and syncs your schedule. 24/7, in your clinic's name.
Hear your Voctis agent handle a real medical conversation.
Patient · New booking
📅What lands in your schedule
Fills in live as the conversation happens — exactly what your front desk sees.
67%
of patients simply call the next clinic when no one picks up — and most never call back.
1 in 4 calls goes unanswered
Front-desk staff are with a patient, on another line, or it's after hours — the call rings out.
Web requests sit for hours
"Request an appointment" forms land in an inbox and wait for someone to follow up.
Unconfirmed bookings become no-shows
Without a reminder loop, empty chairs quietly eat into the day's schedule.
Sources: patient-behavior studies on missed-call abandonment; healthcare contact-center benchmarks, 2025.
A voice agent that never clocks out.
Answers
Picks up every time
Every call, text and web enquiry — in seconds, 24/7, in your clinic's name.
Qualifies
Asks the right things
New or returning, reason for the visit, urgency, preferred provider — like your best receptionist would.
Books
Puts it in the schedule
Drops the appointment straight into your calendar or practice-management software.
Follows up
Confirms & reminds
Chases unconfirmed bookings and reminds patients so fewer slots turn into no-shows.
You've tried the rest. This actually delivers.
vs. an answering service
Takes a message and hands it back to your front desk to deal with later.
Books the appointment while the patient is still on the line.
vs. an online booking widget
Only works for patients who visit your website — never for the ones who call.
Answers the phone, where most patients still book, and the web form too.
vs. hiring more reception staff
A new hire covers business hours, then goes home.
Covers nights, weekends and overflow — for a fraction of a wage.
You don't manage it. But you see everything.
No dashboard to babysit, no settings to learn.
Appointments land in your schedule
Booked visits appear right in the calendar or practice software you already check every day.
Every call, recorded
A simple log of who called and what happened — listen back to any conversation.
A weekly rundown
Calls answered, after-hours catches, appointments booked — sent to your inbox.
Instant alerts on urgent ones
An urgent request, or anything it can't handle, pings a real person right away.
We build it, run it, and keep it tuned.
Discovery call
~15 minutes
We learn your practice's workflow, providers and scheduling rules.
We build & connect it
Done for you
Configured for your clinic and connected to your calendar or PMS.
It answers & books
24/7
Your voice agent goes live and starts handling real patient calls.
Ongoing tuning
We monitor it
We review transcripts and keep the agent sharp as your practice evolves.
Sized to your call volume. Priced on a quick call.
Let's talk
Covers typical clinic call volume across phone, connected to one system you already use. Higher volume and extra channels quoted on the call.
- ✓Phone answered 24/7
- ✓Appointment booking & sync
- ✓Weekly performance digest
- ✓Urgent-call alerts
- ✓Cancel any month
Questions before you start
A voice agent that answers calls, texts and web enquiries for your practice, qualifies the patient, and books them directly into your schedule — without a human picking up the phone.
An answering service takes a message and hands it back to your team. Voctis books the appointment itself, live, on the call.
Dental, general practice, physiotherapy, specialist clinics — any practice that books appointments by phone.
No — setup, connection to your calendar or PMS, and ongoing tuning are done for you.
Call data is encrypted in transit and at rest, access is restricted, and data handling follows applicable healthcare privacy requirements.
Your phone is ringing.
See what your customers will hear, or book a 15-minute call and we'll map it to your business.